Honeywell

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SMARTER MAINTENANCE WITH AI: UNLOCKING THE
POWER OF HONEYWELL’S MAINTENANCE ASSIST
Date: August 13, 2025
Time: 10:30 AM EST
Location: ZOOM
Duration: 1 Hour
On-demand webinar recording

Join us for an in-depth look at Honeywell’s Maintenance Assist, Honeywell’s advanced Generative AI digital assistant, designed to simplify complex systems and empower personnel to maintain, troubleshoot, and repair critical assets easily and efficiently. It leverages decades of Honeywell's proprietary data to offer on-the-go responses and clear guidance, making it an essential tool for maintenance technicians.

We’ll cover:

  • How Maintenance Assist leverages decades of proprietary Honeywell data to deliver real-time, natural language support.
  • Best practices for using the tool effectively, including how to ask questions and provide feedback.
  • What Maintenance Assist can and cannot do—and how to ensure your team gets the most value from it.

Whether you're in operations, training, or support, this session will show you how Maintenance Assist can elevate your maintenance strategy and workforce performance.

Speaker

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David Jeffers
Senior Portfolio Manager
Speaker Bio: David Jeffers is a Senior Portfolio Manager with over 20 years of experience in field service and software offerings. David's expertise is in delivering solutions that allow customers to realize an increase in the lifetime value of their products. He is responsible for Honeywell's digital service portfolio which enables faster proficiency, greater device up time, and predictive analytics.
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Markus Badura
Global Offering Manager for Gas Measurement and Control
Speaker Bio: Markus Badura is a Senior Global Product Manager at Honeywell, based in Mainz, Rheinland-Pfalz, Germany, with over nine years of experience at the company.
Previously, as a Project Leader and Certification Engineer from January 2016 to January 2025, Markus led the development of devices ensuring compliance with certifications like ATEX, IECEx, CSA, and KOSHA. His earlier experience includes a role at Elster as a Product Manager and Project Leader from November 2011 to December 2015, where he strengthened his skills in project management and teamwork.
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Luetfiye Doenoglu
Director Offering Management for Gas Measurement and Control
Speaker Bio: Luetfiye is the Director of Global Offering Management for PMC-Gas at Honeywell. In this role, her focuses on optimizing product services, demonstrating her expertise in managing global offerings.
Prior to her current role, Luetfiye was the Global Product Line Manager from July 2021 to October 2023. She also served as the Head of product line Gas Metering for over four years, showcasing her skills in product management and development within the gas metering sector. Her extensive experience at Honeywell reflects a strong commitment to enhancing product performance and service delivery.
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Swapnil Adkar
Director Offering Management
Speaker Bio: Swapnil is leading the Honeywell Protonium Portfolio for Green Hydrogen Automation, Controls and Advanced Optimization. Swapnil has over 20 years of multi-functional experience in the Automation industry. He has held various roles in Engineering, Sales, and Marketing. Recently, at Honeywell, he has held positions focused on Growth Initiatives, New product development and commercialization and System Integrator growth Strategy. Swapnil earned an MBA from the IE Business School and holds a degree in Bachelor of Engineering – Instrumentation and control.
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